Returns & Exchanges
At Modlite Systems, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Attach the Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.